Bitrix24: a complete collaborative business manager

In this post we take leave of getting out of our editorial line and we will analyze a software that can bring us many advantages in our business management. At heights to which we seldom software can surprise us the way in which it has Bitrix24 and therefore we think it is right to share it with our fans.

What is Bitrix24?

Bitrix24 bills itself as "a complete suite of tools for social collaboration, communication and management to his team." Specifically, it is a set of integrated tools that serve to manage our company jointly and collaboratively, bringing together in one place a corporate intranet, a social network, a task manager and projects, document management, a storage service cloud, integrated with the task manager calendar, a full service e-mail, chat and video call, and this is the most amazing, a great CRM (Customer Relationship Management).All these services, but we can find them in different places and formats, it is difficult to find everything combined and above all, complete and fully functional for free. And this is his great handicap, it is free up to a limit of 12 persons (who may be of our organization or invite clients) and 5GB of cloud storage. It also has mobile application for Android and Apple and Windows desktop.

If we can highlight something (more !!!) is also free, it integrates seamlessly with our domain and allow us to have our mail accounts of the organization related to the system. It also has a telephone system to call any landline or mobile phone, at national or international level at really adjusted costs.On the other hand, it is appreciated that everything is structured like our organization, that is, once we defined our organization, we can assign permissions to each employee according to the hierarchical position in our company. In this connection, it is a complete system of Human Resources Management (HRMS) allowing for keeping track of employee attendance to the document management thereof.How does it work?Operation of Bitrix24 both in both free and paid version is very simple and is based on a web platform (with its advantages but also possible disadvantages regarding privacy and data protection) structured as a collaborative social network in the all members are assigned and access / rights to certain parts of the network functions.
Once inside we see that the first thing we encounter is our Flow Activity (Activity Stream) where, as a social network, it reflects everything about us, either by direct assignment or that we are partners. Also, we find all the chat conversations that we have, which are also stored in the system, so you can perform searches on them very comprehensive. These conversations, which can be in a group, may be made by way of chat sessions, or call / video conference. Finally, there are details very much appreciated as the management by "like" a Facebook mode different entries and comments made by the staff of the organization.

On the other hand, we have a full Bitrix24 task manager and timetabled projects, which has nothing to envy only dedicated platform for this purpose. This manager, is fully integrated into the working groups and allows us to take perfect control of projects with tools ranging from Gantt, workload management, participation of external partners, performance reports, etc.The complete document management and collaborative Bitrix24, how could it be otherwise, has a storage service in the cloud of 5GB, but although, as the tools used Google Docs and MS Office online, can opt for these file systems and open them in Bitrix24. If we choose to download the desktop version, modifying the documents we make local, perfectly synchronized with the Web application.Previously we highlighted CRM function that supports the platform. Through this we can have precise control of our customers and as from us end up being buyers of our products. The operation is the classic funnel system and we can even keep track of calls, budgets and billings.Finally, indicate that profits can be extended by using external plugins that give it new features. A concrete example is the integration with Mail Chimp known.ConclusionsAs we see we have a full suite of tools, fully collaborative and can be a great option for those SMEs that wish to take full control of its activity and that are committed to a collaborative effort among its members. Maybe ... it is completely free and functional for 12 people and 5GB of storage.On the other hand, for more complex organizations it has several plans that certainly stands its self-hosted version, eliminating the potential drawbacks of storing our information on the network at prices that given the features they offer are not high when compared to siblings with more publicity to the backs (forgive for example, that in these cases even integrates its own content management system or CMS, with which we can develop and maintain an integrated way our corporate website in an environment very similar the famous WordPress.Regarding this latest release, indicating that we had the option of implementing it and really far exceeds any option that would have shuffled before being a product that already has here, allow me the expression, our devotion.